At Suffix Business Solutions, we are committed to delivering your orders promptly and securely. Please review our delivery terms to understand the process and expectations:

1. Delivery Coverage

We deliver nationwide within Nigeria. Please contact our support team for availability and custom arrangements for international shipping.

2. Delivery Options and Timelines

1. Express Delivery:
   • Lagos Delivery Time: 0-1 business day. Under ideal conditions, orders are delivered within 3-6 Hours.
   • Outside Lagos Delivery Time: 1-3 business days.
   •  Additional charges may apply for certain locations.
2. Pickup Option:
   • Orders can be picked up from our designated locations.
   • You will be notified via email or SMS when your order is ready for pickup.

3. Shipping Fees

• Shipping fees are calculated based on the delivery location and weight of the items.
• Final shipping costs will be displayed at checkout.
• Residents of Lagos State may be eligible to enjoy free shipping on orders over ₦500,000

4. Order Processing

• Orders placed before 12 PM (WAT) on business days are processed the same day.
• Orders placed after 12 PM (WAT) or on weekends/public holidays are processed on the next business day.

5. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email or SMS.
• Use the provided tracking number to monitor your shipment’s progress.

6. Failed Deliveries

• If delivery attempts fail due to incorrect address details or unavailability of the recipient:
  • You may incur additional charges for re-delivery.
  • Orders not claimed within 7 days may be canceled.

7. Inspection Upon Delivery

• Please inspect your order upon delivery.
• If any items are missing or damaged, report them within 24 hours by contacting our support team.

8. Delivery Delays

While we strive for swift deliveries, unexpected delays may occur due to:

• Public holidays.
• Adverse weather conditions.
• Supply chain disruptions.

We will notify you promptly if such delays arise.

9. International Deliveries

• For international orders, delivery timelines and costs vary by destination.
• Customs duties and taxes, if applicable, are the responsibility of the customer.

Contact Us

For any inquiries or issues regarding delivery, please reach out:

• Email: Engage@suffixsolutions.com
• Phone: +2348147590154

Policy Updates

This Delivery Terms policy is subject to change without prior notice. Please review this section regularly for updates.

Thank you for choosing Suffix Business Solutions. We are dedicated to delivering excellence with every order!