Payment Terms
Thank you for choosing Suffix Business Solutions for your IT and cybersecurity needs. Please review our payment terms to ensure a smooth transaction process:
1. Payment Methods
We accept the following payment methods:
- Bank Transfers: Ensure to include your order number as the payment reference.
- Credit/Debit Cards: All major cards are accepted.
- Online Payment Gateway(PayStack).
All payments must be made in Nigerian Naira (NGN) unless otherwise agreed.
2. Payment Timelines
- Immediate Payment: For all online orders, payment must be completed at checkout.
- Invoice-Based Payments: For corporate customers, payment terms will be outlined in the invoice (e.g., Net 7, Net 15, or Net 30 days).
3. Order Confirmation
- Orders are processed only after payment confirmation. You will receive a confirmation email or SMS once your payment is successfully received.
4. Partial Payments
- Partial payments are not accepted unless explicitly agreed upon in advance.
- For approved partial payments, the remaining balance must be cleared within the agreed timeline to avoid order cancellation.
5. Late Payments
- A 5% late payment fee may be applied to unpaid invoices past the due date.
- Continued failure to make payments may result in suspension of services or cancellation of pending orders.
6. Refunds
- Refunds, if applicable, will be processed as per our Return & Exchange Policy.
- Refunds will be issued via the original payment method and may take 7-10 business days to reflect in your account.
7. Taxation
- Prices displayed on our website are inclusive of applicable taxes unless otherwise stated.
- For corporate customers, any additional tax requirements will be outlined on the invoice.
8. Security and Privacy
We prioritize secure payment transactions:
- Your payment information is encrypted and protected via SSL certificates.
- We do not store sensitive payment details on our servers.
9. Disputes
- If you encounter any payment issues or discrepancies, please contact us immediately at Quotes@suffixsolutions.com or call +2348147590154
10. Policy Updates
This Payment Terms policy is subject to change without prior notice. Please refer to this section regularly for updates.
Thank you for trusting Suffix Business Solutions. We are committed to providing you with a seamless shopping experience!